This guide will show you how to set up an account with Outlook (formerly known as Hotmail).

You can print or download this Outlook helpsheet [487 KB].

Outlook is free to set up and with it you’ll be able to send messages or photos all over the world in seconds. You’ll also be able to access a number of other online resources.

Please note there are other email providers to choose from such as Yahoo and Gmail.

Begin by typing the Outlook address into the address bar of your web browser to get to the website. Then click the Create free account button, shown in the screenshot below:

To begin, type a username where you see the words New email. Note that your username will appear on all emails that you send out, even to prospective employers, so names like gothgirl98 are best avoided.

Screenshot of create an account page
Now you need to choose a password for your account. This should include numbers and letters and be difficult for a hacker to guess. It
must be something that you can remember, although you should avoid writing it down anywhere. You can find out more about choosing a password in our free guide, Help with Staying Safe Online available in all libraries and online. Note that current basic practice is to use three random words.

Screenshot of create a password
Next, you need to enter your first and last names.

Screenshot of page to enter personal details
Outlook requires you to enter your date of birth. You also need to specify which country you are based in.

Screenshot of birth date and country options
Finally you need to prove that you are not a robot by identifying, then typing, the letters shown in the picture.

Screenshot of not a robot page
That’s it, you now have an email account with Outlook. As you can see, you already have your first email - a welcome from the Outlook team.
Welcome to the world of email. Have fun!

Screenshot of outlook inbox
For help with online services please email the Library Digital Support team

This guide has been produced by West Sussex County Council Library Service © 2020.

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